Professional field: “Secretarial and administrative office activities”

Profession: “Office Manager”

Specialty: “Business Administration”.

After completing the professional training in the profession “Office Manager”, specialty “Business Administration”, the trainee will have acquired the following practical skills and theoretical knowledge:

• Assists the employer in ensuring healthy and safe working conditions in the workplace
• Participating in the establishment of an organization for the implementation of activities for environmental protection
• Participating in the creation of organization for the management of risk and emergency situations
• Knowledge of the basics of market economy
• Knowledge of the basics of entrepreneurship
• Formed entrepreneurial behaviour
• Participating in the development of business plans
• Knowledge of modern information and communication technologies
• Usage of various information and communication technologies
• Communicating through ICT
• Working with spreadsheets
• Organizing the work process
• Communicating effectively within the work team/group
• Leading effective business communication
• Using foreign language related to professional activities
• Applying ethical rules in communication
• Assisting for the establishment of the company culture
• Showing readiness for self-improvement and upgrading of his professional competence
• Organizing thematic trainings for the staff
• Characterizing organizational standards
• Recognizing changes in the business environment and their impact on the company
• Working with documents and international standards
• Performing document management activities
• Working with modern office equipment
• Processing information flows with specialized software
• Organizing meetings and events
• Organizing the administrative activity of the organization
• Assisting customers
• Implementing activities for presentation and advertising of the organization

Completion of one or more modules / disciplines is certified by a Vocational Training Certificate.

The assessment of knowledge is carried out on three levels – initial, intermediate and final. Grades are based on a six-point scale;

Vocational training for obtaining a degree of professional qualification ends with taking state exams in theory and practice of the profession and specialty.

Upon successfully completing the professional training and state exams each trainee acquires Certificate of Professional Qualification.